9bd Terms and Conditions

By accessing or using the 9bd platform — whether through the website at 9bd.games, the 9bd mobile app, or any other interface we provide — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and 9bd.

If you do not agree with any part of these terms, you must stop using the 9bd platform immediately and close your account. Continued use of 9bd after any update to these terms constitutes acceptance of the revised version.

To register and use a 9bd account, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. 9bd does not permit minors to register or use the platform under any circumstances.
• You must be a resident of Bangladesh or otherwise legally permitted to access online gaming platforms.
• You must not be subject to any legal restriction that prohibits you from participating in online gaming activities.
• You must not be a current employee, contractor, or immediate family member of a 9bd employee.
• You must be acting on your own behalf and not as an agent for any third party.

9bd reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete.

Each person is permitted to hold one 9bd account only. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all associated accounts being closed.

When registering your 9bd account, you agree to:

• Provide accurate, complete, and up-to-date personal information.
• Keep your login credentials confidential and not share them with any other person.
• Notify 9bd immediately if you suspect unauthorised access to your account.
• Update your account information promptly if any details change.

9bd is not responsible for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. You are responsible for all activity that occurs under your account.

9bd accepts deposits in Bangladeshi Taka (BDT) via the following mobile payment platforms: bKash, Nagad, and Rocket. No other payment methods are currently supported. There are no currency conversion fees — you deposit in BDT and your account balance is held in BDT.

By making a deposit on 9bd, you confirm that:

• The funds you are depositing belong to you and are not proceeds of any illegal activity.
• You are not using a payment account that belongs to another person.
• You understand that deposits are made for the purpose of gaming on the 9bd platform.
• Deposits are processed in real time and are generally credited to your 9bd balance within minutes.

9bd does not charge fees on deposits. However, your mobile payment provider may apply their own transaction charges. Please check with your bKash, Nagad, or Rocket account terms for details.

Withdrawals from your 9bd account are processed to the same mobile wallet used for your most recent deposit. This policy exists to prevent money laundering and to protect the security of your funds. Withdrawals to a different payment account require identity verification and approval from the 9bd support team.

Standard withdrawal processing on 9bd is completed within minutes for verified accounts. In some cases, additional verification may be required, which can extend processing time. 9bd will notify you if additional steps are needed.

• Withdrawals are only available to accounts that have completed at least one deposit and one round of gameplay.
• 9bd reserves the right to request identity documents before processing any withdrawal above a specified threshold.
• Bonus funds are subject to wagering requirements before they can be withdrawn — see Section 7 for details.
• Withdrawals will not be processed to third-party accounts or international payment services.

All games available on the 9bd platform — including Dice, Pearls of Bingo, Baccarat, Poker, Fishing Expert, Golf, and Mines Grand — operate using a certified random number generator (RNG). Game outcomes are determined before each round begins and cannot be altered mid-round by 9bd or by any player.

By participating in any game on 9bd, you acknowledge that:

• All game results are final once a round is completed. 9bd does not reverse game outcomes except in cases of verified technical error.
• The house edge for each game is built into the game mathematics and is disclosed within the game interface.
• You are responsible for understanding the rules of each game before placing a bet.
• In the event of a technical failure during a game round, 9bd will attempt to restore the game to its last valid state. If this is not possible, the bet amount will be returned to your account balance.

9bd may offer bonuses, promotional credits, free rounds, or other incentives to new and existing players. All bonuses are subject to the specific terms attached to each promotion, which will be communicated at the time the bonus is offered.

General bonus conditions that apply across all 9bd promotions unless otherwise stated:

• Wagering Requirements: Bonus funds must be wagered a specified number of times before they can be converted to withdrawable cash. The wagering requirement for each bonus is stated in the promotion details.
• Expiry: Bonuses that are not used within the stated validity period will be forfeited automatically.
• One Bonus Per Account: Each promotion is available once per player, per household, and per payment method unless explicitly stated otherwise.
• Abuse: 9bd reserves the right to withdraw any bonus and void associated winnings if bonus abuse is detected, including the use of multiple accounts to claim the same promotion.

9bd is committed to promoting responsible gaming among all players on the platform. Gaming should be an enjoyable activity — not a source of financial stress or personal harm. 9bd provides a range of tools to help you manage your gaming activity.

The following responsible gaming tools are available to all 9bd account holders:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings.
• Session Reminders: Configure time-based reminders that notify you how long you have been playing.
• Self-Exclusion: Temporarily or permanently exclude yourself from the 9bd platform. Self-exclusion requests are processed within 24 hours.
• Reality Checks: Enable periodic pop-up notifications showing your session duration and net gaming activity.

If you believe you or someone you know may have a problem with gambling, please visit the Responsible Gaming page on 9bd for more information and resources.

The following activities are strictly prohibited on the 9bd platform. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Creating or operating more than one 9bd account.
• Using software, bots, scripts, or any automated tools to interact with 9bd games or systems.
• Attempting to exploit bugs, glitches, or technical errors in any 9bd game for financial gain.
• Colluding with other players to manipulate game outcomes, particularly in poker or other multiplayer formats.
• Using funds derived from illegal activity to make deposits on 9bd.
• Providing false identity information during registration or verification.
• Attempting to access another player's account without authorisation.
• Engaging in any form of harassment, abuse, or threatening behaviour toward 9bd staff or other players.

9bd collects and processes personal data in accordance with its Privacy Policy. By registering an account on 9bd, you consent to the collection and use of your personal information as described in that policy.

Key points regarding your data on 9bd:

• Your personal information is used to operate your account, process payments, and comply with legal obligations.
• 9bd does not sell your personal data to third parties for marketing purposes.
• Payment data is encrypted and never stored in plain text on 9bd systems.
• You have the right to request access to, correction of, or deletion of your personal data by contacting [email protected].

To the fullest extent permitted by applicable law, 9bd's total liability to you for any claim arising from your use of the platform is limited to the amount you deposited in the 30 days preceding the claim.

9bd is not liable for:

• Any loss of profits, revenue, or anticipated savings resulting from your use of the platform.
• Losses caused by internet connectivity issues, device failures, or third-party service outages beyond 9bd's control.
• Indirect, consequential, or punitive damages of any kind.
• Any loss resulting from your failure to keep your account credentials secure.

You may close your 9bd account at any time by contacting the support team at [email protected]. Any remaining balance in your account at the time of closure will be returned to your registered payment method, provided all verification requirements have been met.

9bd reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A breach of these Terms and Conditions has occurred or is suspected.
• Fraudulent, abusive, or illegal activity is detected.
• The account holder is found to be ineligible under Section 2.
• A self-exclusion request has been submitted.

In cases of termination due to a breach of these terms, 9bd reserves the right to withhold any balance pending investigation. If the investigation confirms a violation, the balance may be forfeited.

9bd may update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, 9bd will notify registered account holders via email or an in-platform notification.

Your continued use of the 9bd platform after any update constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using 9bd and close your account.

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering an account, please contact the 9bd support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Time: Most queries are answered within a few hours

For questions specifically about responsible gaming tools or self-exclusion, please visit the Responsible Gaming page. For general platform questions, the FAQ page covers the most common topics.